If you have questions about the Witness Service or are unsure about what to do next, help is available. For general enquiries or feedback about the Witness Service, you can contact us by emailing NationalEnquiries@victimsupport.org.uk.

For information about an existing referral only, you can also speak to the Witness Service Referral and Information Centre:

• by calling 0300 332 1000
• To contact us using BSL: 020 3830 2112 (New Divert)
• or 0300 330 2123
• by emailing RIC@witnessservice.org.uk

Alternatively, if you’re a prosecution witness, you may want to speak to the Witness Care Unit (WCU) instead, particularly if you have a query concerning the progress of a case, travel expenses, or other practical support matters.

If you would like to refer yourself or someone else to the Witness Service, you can use our online referral form by clicking the button below:

If you would like to raise a complaint, please visit our complaints page by clicking the button below:

If you would like to contact a specific court with a query, please visit our court contact details page by clicking the button below: